Operational Intelligence & Resolution Platform

Know what breaks. Resolve it faster.

Custos delivers AI-assisted operational intelligence, dependency mapping, CMDB visibility, and guided resolution workflows for enterprise and government IT environments — so teams understand impact and accelerate recovery.

Guided resolution. Dependency-aware recovery and change-aware resolution.

Live operational graphus-east-1 · prod
Ingest LIVEImpact · change · resolution paths

THE NEXT EVOLUTION

Visibility is the beginning. Resolution is the differentiator.

Custos combines CMDB intelligence, ITSM operations, dependency mapping, change intelligence, knowledge management, guided remediation, resolution workflows, and operational decision support — moving teams from passive dashboards to operational execution.

Reduce downtime risk with dependency-aware recovery and AI-assisted remediation.

REACTIVE ITSM

  • Tickets
  • Queues
  • Alerts
  • Escalations
  • Reactive workflows

CUSTOS

  • Live dependency graph & blast radius
  • Change correlation & rollback signals
  • Runbook & recovery path recommendations
  • Incident-to-resolution workflow

From visibility to operational execution.

Infrastructure context + resolution intelligence

CMDB, dependencies, and change signals in one operational picture — not siloed dashboards.

Operational Decision Support

Dependency-aware recovery paths, change correlation, and AI-assisted remediation before downtime spreads.

Incident-to-Resolution Workflow

Approval-aware actions, runbook recommendations, and guided execution that compresses mean time to recovery.

CoreOpsIntelligenceResolution

Platform

Four pillars. One operational intelligence platform.

CMDB intelligence, ITSM operations, dependency mapping, change intelligence, knowledge management, and guided resolution — infrastructure context plus resolution intelligence in one surface.

Custos Core

Core

System of record for infrastructure.

  • CMDB intelligence
  • Asset inventory
  • Auto-mapped environment
  • Service map
  • Environment map
  • Documentation repository

Custos Ops

Ops

Operate directly on the graph.

  • Incidents & SLA
  • ITSM operations
  • Changes & maintenance
  • Access workflows
  • Knowledge capture

Custos Intelligence

Intelligence

Context that drives decisions.

  • Impact analysis
  • Dependency engine
  • Change intelligence
  • AI assistant
  • Operational decision support
  • Anomaly context

Custos Resolution

Resolution

Close the loop with execution.

  • Guided remediation
  • Runbook recommendations
  • Suggested recovery paths
  • Rollback suggestions
  • Approval-aware remediation
  • Incident-to-resolution workflow
  • Operational memory and knowledge capture

Visibility is the beginning. Custos pairs dependency-aware recovery with change-aware resolution to reduce downtime risk and accelerate incident-to-resolution workflows.

Enterprise-grade, operationally critical — built for defense and high-reliability environments.

See Custos in Action

A unified, real-time workspace for impact analysis, change correlation, and guided resolution — not passive charts.

DEPENDENCY-AWARE RECOVERYCHANGE CORRELATION ACTIVEGUIDED RESOLUTION SIGNAL

Operational proof

Incident slice · recovery paths · approval-aware remediation

EdgeAPICoreQueueDataIntel

Dependency intelligence·Incident-to-resolution path

Dependency-aware recovery, rollback suggestions, and incident-to-resolution flow on one actionable surface.

From noise to guided resolution.

Before

Alert chaos
  • Fragmented alerts
  • Unclear impact
  • Reactive response

After

Dependency flow
  • Mapped dependencies
  • Change-aware context
  • Actionable recovery paths

ChaosClarity

Flow

From signal to guided resolution.

Custos maps impact, correlates change, and surfaces AI-assisted remediation paths — turning infrastructure context into an incident-to-resolution workflow teams can execute.

CoreOpsIntelligenceResolution

1

Ingest

Signal

Event detected

2

Core + Ops

Structure

Graph resolves dependencies

3

Intelligence

Context

Impact, change correlation, operational decision support

4

Resolution

Resolve

Guided remediation & approval-aware recovery

Signal → structure → intelligence → resolution — across Custos Core, Custos Ops, Custos Intelligence, and Custos Resolution.

MISSION-CRITICAL READY

Built for environments where failure is not an option.

Designed for enterprise, defense, and high-reliability systems.

Operational execution — not another monitoring dashboard.

Book a live demo. We'll walk through impact analysis, guided resolution, and how Custos compresses time-to-recovery for enterprise and defense-ready teams.

15 minutes. No commitment.

Contact

Enterprise Support Desk

Serious inquiries only. Enterprise response within one business day.

Trusted for high-reliability and mission-critical environments.